|
HELP / FAQ
Q. When will my order be shipped?
A. All Items are Made To Order and our estimated ship time is 8 - 10 weeks.
Q. Why didn't I receive all the Closeout items I ordered?
A. Orders are filled on a first-come, first-served basis and inventory changes immediately with every filled order. What you see available on your screen one minute might be removed from inventory the next minute. We will, however, only
Q. How can I receive my order faster?
A. Choose one of the Overnight shipping options at checkout. Be sure to enter all your mailing information correctly (remember, FEDEX WILL NOT deliver to a PO Box!), and be sure your credit card information is correct.
Q. My measurements are between two sizes . . how can I get the right fit?
A. The most important measurement is the girth measurement. Use that as your guide and, perhaps, choose the next size up.
Q. I smeared make-up on my dancewear . . what is the best way to get it out?
A. We found that a product called Delicare is best to remove make-up from dancewear. Rub a little into the stain, and then wash as usual per the directions on the bottle.
Q. Can I dye my dancewear?
A. Yes. everything except the polyester can be dyed .
Q. What is the best way to wash my dancewear?
A. See above.
Q. Which materials are shiny and which are matte?
A. Lycra and Flex-i-weight are shiny. Cotton, matte Lycra and polyester are matte.
Q. How can I speak to a customer service rep?
A. Call us at 800-458-2549 and ask for the Internet Department. Someone will be glad to help you.
STILL NEED HELP?
Click on the issue or question that best fits your situation, then describe it as fully as possible in your e-mail to us.
|
